MISSION STATEMENT: At Waterbed and Futon, we’re  “Putting your comfort concerns to rest.”

At Waterbed and Futon, we believe that excellent customer service is our top priority. We take pride in providing excellent customer service, combined with the highest quality products. Waterbed and Futon doesn’t just sell you a sleep system – we offer comfort and peace of mind. When you buy from us, you’re guaranteed top quality products backed by no-nonsense guarantees. Our sleep experts and design specialists will assist you in finding the perfect mattress or futon for YOU. One that fits your lifestyle, one that fits your budget, and most importantly, one that fits YOU! Because at Waterbed and Futon, we’re “putting your comfort concerns to rest.”

And that also means, we promise FAST shipping and full product support. Whether you’re located across North America or across the road, we provide secure online ordering, speedy delivery, high quality products, full warranties, and hassle-free guarantees.

ABOUT US Founded in 1998, Ontario, Canada, Waterbed and Futon supplies consumers across North America and retailer stores in Canada with a vast assortment of waterbeds and futons, as well as parts and accessories.

Our main shipping warehouse is located at 70 Bethridge Rd, Toronto, Ontario, Canada. We do not have a showroom which allows us to pass these savings on to you, but we do offer pre-sold pickups when requested.  With business partners conveniently located in Barrie and Sudbury, order online or by phone 1-888-394-8883. Our products, like our service, are fully guaranteed!


What our customers are saying …

“Sorry it has taken so long for me to get back to you… but… guess what, I have been sleeping!!!

I just want you to know how much I appreciated the service that you gave me.  After trying many, (read numerous) types of beds, I knew I needed to get back to my waterbed roots if there was any chance at all of getting a restful night ever again.  Thanks to you and your creativity in making my new bed frame fit the waterbed, I now have the best-looking waterbed out there.  I have been able to sleep through the night ever since the bed was delivered and what a relief that is.  🙂

It is rare these days to find a company that goes the extra mile, but Waterbed and Futon sure did exactly that for me. Thank you Mike, I will be sure to tell everyone where I bought my new bed… it is the best ever!!”  Take care ~ well rested Lin in Cambellcroft


Just writing to thank you very much for your excellent service and quality product! The bed is all set up and is the best gift I’ve ever given myself! It was very well packaged and delivered to my door as promised. The cost of shipping was very reasonable and the shipping company even called  to ask the best time for delivery.

All in all — it was a pleasure doing business with you and I will definitely recommend your company to my friends! Everything is great! I’m very happy! “ Thanks very much Katy D. from Winnipeg


“We received our mattress this afternoon. I opened the box to let things warm up before we took out the mattress. Things looked good. It looks like 10 times the mattress we had before this. We want to thank-you very much for everything you’ve done. We have enjoyed dealing with you and are happy to forward any possible business your way. We were surprised to have it arrive 2 days early. Again, THANK-YOU!!! We look forward to dealing with you again. ~ Rick and Lori from Vancouver


“Received the sheets, they fit great and I am happy with them.  Thank You.” ~ Joy from Wisconsin


“I received the mattress as ordered on Tuesday and just set it up today. All appears to be fine. Thank You for your prompt service, it was much appreciated.” ~ Ken from Ontario


” As promised our waterbed mattress and heater arrived Thursday, Dec 14th. This was our first online purchase and we couldn’t be happier with your excellent service. The only trick now, is to find a day where both of us aren’t working, to empty and re-fill our new mattress. Great Job.” ~ Barb from British Columbia


“The bed is here! The shipping company called me to let me know it had arrived. They said I could pick it up, or they would happily drop it off at my door, as I was there to help the trucker unload it. So, it ended up getting delivered after all. It arrived this afternoon.
Thanks for shrink wrapping it so carefully, it was pretty dusty on the outside but otherwise, in perfect shape. I unwrapped it at the front door an hauled it up to my daughters room and set it up without a hitch from your e-mail instructions. It was complete, clean and exactly as described. She’s pretty excited. My last major internet adventure was the online purchase from hell. Thanks for restoring my faith, in a long distance internet purchase! I will send a letter along outlining my experiences but wanted to let you know how pleased we are with your updates and careful service. E-Commerce needs more firms like yours out there. If someone is seeking assurances that you did in fact deliver on your statements, they can contact me.” Thanks again.”
Drew from British Columbia


“I can’t believe how awesome you are!! This is the best service I’ve ever had and I order items off the internet quite a lot.

Thank you for being so great!” ~ Cindy from Wisconsin, USA


“I just wanted to say how nice it was to get an e-mail from a *real* human being when I ordered the futon covers. Both arrived a couple of weeks ago and I’m delighted with the ease of ordering, the speed of delivery and the quality of the covers.
It’s also always GREAT to do business with a company here in Canada, always my first choice.”
 ~ Lisa from Fredricton


 couldn’t have done it without YOU!’

Waterbed and Futon will continue to provide the best service, to ensure a positive experience for all our new and current customers. If you have a comment, question or would like more information, feel free to write an e-mail to: Sales@WaterbedandFuton.com